Terms and Conditions

Terms & Conditions

Welcome you to PROCTAP Please read the following terms of service (“Terms & Conditions”) as they govern your use of PROCTAP.COM. The website is owned and operated by PROCTAP ONLINE PVT LTD. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

Image Policy

All pictures shown are for illustration purpose only, actual product may vary due to product enhancement.

Order Placement

All our orders are primarily placed online through the website or raising an enquiry on the email, there might be instances where over the phone assistance is provided. After you place your order, we will send you an e-mail acknowledgement. Our phone and email addresses are available in the contact us section of website.

Product Delivery Time

Order is processed upon confirmation of payment or otherwise if you are provided with other payment terms. By placing an order on PROCTAP.COM or through the EMAIL/PHONE, you agree that you are buying for your business needs. If goods is in stock or readily available, goods are dispatched in less than 7 working days. For special order or out of stock items dispatch may take upto 3 weeks. If we are not able to fulfil your order then we will refund your entire amount within 20 business days. If order time exceeds what we have committed to, we will contact you to determine if you want to execute the order with the new delivery time. If you do not wish to execute the order at that time, we will refund your entire amount

Taxes & Duties

We invoice all transactions and charge all taxes as per regulation. We charge the relevant GST depending on the item being shipped. We are GST compliant and provide GST compliant invoicing with relevant HSN codes.

Payment Methods

We accept payments via Net-banking, NEFT/RTGS, debit cards, credit cards or UPI & other several modes.

Cancellation

The right to cancel any order for any reason is reserved with PROCTAP/seller of the goods. Possible reasons for cancellation include, but are not limited to the following-

Potentially fraudulent order – Before shipping the orders, a check is run to make sure such orders are legitimate. If the check fails, your order may be cancelled

Incorrect Pricing – Due to the volatile market for collectible product, there may be major fluctuations in price at times. Therefore, the seller reserves the right to remove any item from any order and provide a full refund to the customer tor that item.

Non-Payment of Non-COD -orders – If payment is not received within a reasonable amount of time after the order has been placed. Your order may get cancelled without notice

Non availability of the product – If the order is not serviceable by the PROCTAP/seller due to non-availability of the product.

Non-serviceable address – If your pin code is not serviced by any of the courier partners, your order will be cancelled.

Long. Procurement time – If the procurement is taking longer than 7 working days and You are not willing to wait further, your order will be cancelled.

 

Return Policy

Returns is a scheme provided by PROCTAP or its respective sellers directly in terms of which the option of exchange, replacement and/ or refund is offered to You. All products listed under a particular category may not have the same returns policy. All returns are further subject to the terms, conditions and policies of our payment service providers. Please contact our office to discuss any return requests.

Alerts

By accepting these T&C-s, You accept that PROCTAP may send the alerts to the mobile phone number/ email address provided by You at the time of registering at the Platform or to any such number/e-mail address replaced and it by You subsequently.

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form

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