Payments & Order Cancellation
How Can I Pay For An Order?
You can choose to pay for an order with any of the below methods:
- Cash on Delivery
- Net Banking
- Visa, MasterCard, Maestro and American Express Credit or Debit
- cards issued in India and 21 other countries
Is Warranty Applicable To Products I Buy On Proctap.com?
All products bought on proctap.com come with manufacturer’s policy. If a manufacturer offer warranty then we just pass it on to customer. You can check with the manuals provided with the product or the manufacturer’s website for information about a service/warranty
Can I Return The Order If I Received A Different Color Of The Product?
If you receive the product in a different color, however, specifications are same then return will not be done.
What should I do if I find the package open or tampered on delivery?
Sorry about that. Please get in touch with our customer care team at [email protected] or call us on our helpline number +91 7827767063 between 9 AM and 8 PM ( Mon-Sat)
How Should I to Contact if I Have Any Queries?
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What is the Refund Process if order cancelled/return ?
Once the order gets cancelled, amount will be refunded to the customer based on the payment mode chosen by the customer at the time of placing the order.Credit/Debit Card/Net Banking/Wallets – 2-4 business days
If transaction is done by through NEFT and Cheque then customer need to share below nmentioned details at our Email Id [email protected] from registered e-mail id.
- Account Number
- IFSC Code
- Branch Address